October Reviews: Company Recognition

Each month we review our employee performance and feedback we receive from our employees and find out our top performers, this months winners are as follows:

Reviews Champion – Laura Aves

Laura has done a brilliant job of collecting reviews this month. With a cheeky personality, she approaches clients with a positive attitude and does a great job at following up company reviews. Brilliant work Laura!

1st Place – Sales quality Team – Paula Milner, Jane Sturdy, Wendy Wortley, Anna Braithwaite, Jo Parnell

Without our Sales Quality team we would not get through the majority of our cases. They do a fantastic job and show what team effort really achieves. Both as a team and individually, they’re always so positive and still find time to help others despite having a busy schedule. We are so lucky to have you!

Michael – “A well done to each and every one of the Sales Quality team. We all admire your patience and ability to keep calm and #Positive whilst under a great deal of stress, maintaining a #5StarService.”

2nd Place – Denise Haywood

Chris T – “for brilliant appointment feedback surveys showing many of our core values and making sure clients are fully looked after.”

Here is an example of the feedback that Denise has had this month…

“Me and Andrej just wanted to say a massive thank you to your fantastic team for helping us purchase our first home. It’s been an absolute pleasure and we are incredibly grateful to Denise, Kayleigh, Paula and the rest of the team for all your hard work and for being so professional and helpful. We will definitely recommend your company to friends and family. Also, we loved the card!” Biggest thank you”

3rd place – Cathy Tether

Malcolm – “for going the extra mile and being one of our most #caring Advisors.”

“She is never afraid to quote for the protection that a client should be taking out. Sometimes they reject a recommendation she provides, that is their prerogative. Our job as Advisors is to listen and then recommend – the client must then decide on what action to take.”

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