We pride ourselves on our customer service levels. Also, we’re not tied to any estate agents, banks or builders and have your sole interests at heart. You’ll benefit from having a very experienced mortgage advice team backed by a fantastic mortgage administration team on your side. Working side by side from your initial enquiry right the way through to your completion.
Here’s how our mortgage advice service works…
1. Free Mortgage Consultation
We offer all customers a free mortgage consultation in all situations. Here we’ll find out more about your individual situation to collect the information we need to find the right deal for you.
2. Speed of Service
We can work as quickly as you need. We’ll always take your calls and return your messages. Responsive is our middle name!
3. Your Dedicated Mortgage Advisor
It can be a daunting process of purchasing a home or committing to a remortgage. We will be by your side every step of the way ready to answer any questions that you may have. 8am – 10pm 7 days.
4. Agreement in Principle Certificate
Following our consultation, we will make a recommendation. Your dedicated mortgage advisor will check that you are happy to proceed. We will then be able to get your mortgage agreement in principle certificate for you which will back up any offers you make. You’ll then receive a list of documents which will be required before we can submit your full mortgage application.
5. Keeping You Protected
We are regulated by the Financial Conduct Authority (FCA) and are part of the Financial Ombudsman Service (FOS) and the Financial Service Compensation Scheme (FSCS). We can also recommend you with suitable life, critical illness and income protection insurance to ensure that you are covered against any unforeseen events such as being unable to work.